The AI concierge
that runs your front desk 24/7.
HostlyAI handles reservations, guest requests, upselling, multilingual support and post-stay feedback — so your team can focus on hospitality, not admin.
Reservations · last 30 days
Live conversations
One platform for the entire guest journey.
From first message to post-stay feedback, HostlyAI handles every interaction with the precision of a five-star concierge — at the speed of software.
Direct booking engine
Convert chat conversations into confirmed reservations. Real-time availability, payment, and confirmation — without leaving the channel.
24/7 multilingual concierge
Up to 100+ languages, instantly. Guests get answers about parking, check-in, breakfast, spa, late checkout — at any hour, in their own language.
Smart upselling
Automatic WhatsApp campaigns, room upgrades, spa offers and late checkout — triggered at the perfect moment in the guest journey.
Seamless human handoff
When a request needs a human, HostlyAI hands off instantly with full context — your team never starts from zero.
Live analytics dashboard
Track bookings, response time, upsell revenue, CSAT and channel performance. Export to PMS, BI tools or share with ownership.
Pre check-in & document validation
Guests pre-register, upload ID, and choose preferences before they arrive. Compliant with EU regulations, ready for AML checks.
HostlyAI handles a full guest stay.
An interactive 60-second walkthrough — every conversation, booking and metric is animated live, right in your browser.
Plugs into your existing stack.
Native integrations with leading PMS, channel managers, payment providers, and messaging platforms — set up in hours, not weeks.
Simple plans, built to scale with you.
Start with the essentials. Unlock more languages, channels, and automation as your hotel grows. No setup fees. Cancel anytime.
- Room reservation engine
- Human handoff
- Metrics dashboard
- Post-stay feedback
- 2 languages
- Email support
- Everything in Basic, plus
- 5 languages
- Email + chat support
- Parking reservations
- Room service & orders
- Automated notifications
- Channel price comparison
- Spa & activity bookings
- Everything in Pro, plus
- 15 languages
- Priority support
- Corporate reservations
- Group pricing
- Pre check-in + document validation
- WhatsApp upselling campaigns
- OTA integrations
- Email inbox automation
- Proactive messaging
- Everything in Premium, plus
- 100+ languages
- Dedicated 24/7 support
- Sentiment analysis
- Internal ticket management
- Dedicated account manager
HostlyAI took 80% of repetitive guest messages off our front desk in the first month. Our team finally has time to actually host.
Questions, answered.
How long does setup take?
Which PMS and channel managers do you integrate with?
Is the AI replacing my front desk team?
Is HostlyAI compliant with GDPR and EU regulations?
Can I try it before committing?
Give your hotel the AI concierge it deserves.
Join hundreds of hotels using HostlyAI to delight guests, automate operations, and grow direct revenue — all from a single platform.